Privacy Policy
This policy explains how chatrenderer ("we", "us") handles personal data when you visit chatrenderer.com, buy or use Huddle, or chat with a business that uses Huddle.
1. What we collect
- Account details: name, email address and password (stored only in secure, hashed form).
- Workspace details: workspace name, team members, roles and settings.
- Conversations: messages, notes, files and contact details that pass through your workspace.
- Billing details: plan, payment amounts, dates and payment IDs. We do not store full card or bank details.
- Technical details: IP address, approximate location, browser and device type, and sign-in times.
2. How we use it
- to provide, run and improve Huddle,
- to bill you and keep payment records,
- to keep accounts secure and prevent abuse,
- to contact you about your account and our services,
- for advertising.
3. Sharing
We may share your data with our partners who help us run, provide and promote our services, including payment, hosting, email, messaging and advertising partners. We may also share data when the law requires it.
4. Keeping and deleting data
We keep your data while your account is active. To ask for your data to be deleted, email contact@chatrenderer.com from the email address on your account. We then delete your confidential data. We keep some data where it is needed to prevent abuse and misuse of our services, and where the law requires us to keep it.
5. Security
Data is sent over encrypted connections (HTTPS), passwords are stored in hashed form, and backups are encrypted.
6. Children
Huddle is a business service and is not meant for anyone under 18.
7. Cookies
See our Cookie Policy.
8. Changes
We may update this policy. If a change matters, we will tell account holders by email at least 7 days before it takes effect.
9. Contact
chatrenderer, 49 Gadarwas, PO Dalanwas, Mahendragarh, Haryana 123024, India. Email contact@chatrenderer.com.