How a shared inbox works for every kind of team
Huddle puts website chat, WhatsApp and email in one inbox. Here is how different businesses use it, with real examples and prices.
Pick your business
Online stores
Order questions from chat, email and WhatsApp in one place.
How it worksClinics and doctors
Patients book and ask on WhatsApp and the website; the front desk answers as one team.
How it worksTravel agencies
Booking enquiries from WhatsApp, chat and email, shared by the whole team.
How it worksProp firms and trading
Trader questions about rules, payouts and accounts, answered fast.
How it worksAgencies
One workspace per client, each with its own chat, team and billing.
How it worksSupport teams
Assign, reply, escalate and report, in one team chat inbox.
How it worksSales teams
Turn website visitors and WhatsApp enquiries into customers.
How it worksSchools and coaching
Admissions and parent questions on WhatsApp and the website.
How it worksQuestions
What is a shared inbox?
A shared inbox is one list of customer messages, from website chat, email and WhatsApp, that a whole team can see and answer. Each conversation is assigned to one person, so nothing is missed or answered twice.
Which businesses use a shared inbox?
Any team that talks to customers on more than one channel: online stores, clinics, travel agencies, prop firms, agencies, support and sales teams, schools and coaching institutes.
How much does Huddle cost?
Starter is $29 a month with 3 seats, Growth $79 with 10 seats, Scale $199 with 25 seats, and WhatsApp only $19 with 3 seats. Seats are included in the price, not charged one by one.
Try Huddle with your team
Starter is $29 a month with 3 seats, Growth $79 with 10 seats, Scale $199 with 25 seats, and WhatsApp only $19 with 3 seats. Seats are included in the price, not charged one by one.