Huddle compared with Intercom, Tidio, Crisp and LiveChat
All of these tools add chat to your website. The biggest differences are how they charge and which channels they include. Here is an honest side-by-side view.
Side by side
| Tool | How it charges | Website chat | Best for | ||
|---|---|---|---|---|---|
| Huddle | Per plan, seats included (3, 10 or 25) | Yes | Yes | Yes, from $19 a month | Small teams that want chat, email and WhatsApp at a flat price |
| Intercom | Per seat, AI answers charged per resolution | Yes | Yes | Yes | Larger companies that want an AI agent and a full help desk |
| LiveChat | Per seat | Yes | Yes | Through add-ons | Teams focused on website chat |
| Tidio | Per plan, with limits on conversations and AI usage | Yes | Yes | Yes | Small online stores that want a chatbot |
| Crisp | Per workspace, with a seat limit per plan | Yes | Yes | Yes, on higher plans | Startups that want many extras in one tool |
Checked November 2026 from public pricing pages and reviews. Other tools change their plans often, so check their websites for current prices.
When to choose Huddle instead
Tidio alternative
Choose Huddle if you want people, not a chatbot, to answer, with WhatsApp and email in the same inbox and seats included.
Crisp alternative
Choose Huddle if you want a simpler tool with fixed seats per plan, card or UPI payments, and a $19 WhatsApp-only option.
Intercom alternative
Choose Huddle if Intercom's per-seat and per-resolution pricing is too much for a small team.
LiveChat alternative
Choose Huddle if you need WhatsApp and email alongside website chat without paying for every agent.
When another tool may suit you better
If you want an AI chatbot that answers customers on its own, Intercom, Tidio and Crisp offer that. Huddle's AI helps your team write and translate, but people send the replies.
If you need deep integrations with a CRM or e-commerce back office, larger tools have more of them today.
Questions
What is the cheapest alternative to Intercom for a small team?
Huddle starts at $29 a month with 3 seats included, or $79 a month for 10 seats, with website chat, email and WhatsApp in one inbox.
Which live chat tools are not priced per seat?
Huddle includes seats in each plan (3, 10 or 25). Crisp prices per workspace with seat limits. Intercom and LiveChat charge per seat.
Does Huddle have a chatbot?
No. Huddle is built for people answering customers, with AI help for writing and translating replies.
Can I pay with UPI or Indian cards?
Yes. Payments go through Razorpay, which accepts cards, UPI and net banking.
More ways teams use Huddle
Try Huddle with your team
Starter is $29 a month with 3 seats, Growth $79 with 10 seats, Scale $199 with 25 seats, and WhatsApp only $19 with 3 seats. Seats are included in the price, not charged one by one.