Answer every customer from one shared team inbox
Huddle brings your website chat, email and WhatsApp into one inbox. Your team assigns, replies and follows up together, with AI help for writing and translating.
Billed monthly. Cancel auto-renew at any time. Refunds of 80% if you ask within 12 hours of a payment, see our refund policy.
Our services
Everything a support or sales team needs to talk with customers, without switching between apps.
Website live chat
Add one line of code and visitors can chat with your team from any page. Office hours, an away form, file sharing and eight languages are built in.
Shared team inbox
Assign chats, mention a teammate, leave internal notes, tag, snooze and search. Saved replies answer common questions in seconds.
Email inbox
Connect your support address and answer customer emails from the same inbox as your chats, with the full history in one place.
WhatsApp Business
Connect a WhatsApp Business number and reply to customers on the app they already use, together as a team.
AI writing help
Rewrite a reply to be clearer, friendlier or shorter, and translate messages to and from your customer's language.
Reports and ratings
Customers rate each conversation. See satisfaction, response times and team activity, and export any report to CSV.
Team roles and security
Admin, manager, agent and viewer roles, per-inbox access, two-step sign-in and a full activity log of who did what.
Workspaces for every business
Run separate workspaces for each brand or client, each with its own team, plan and billing, from one account.
Up and running in minutes
No installation and nothing to host. Huddle runs in your browser.
Pick a plan
Choose the plan that fits your team and pay securely. Your workspace is ready as soon as the payment is confirmed.
Connect your channels
Paste the chat code on your website, and connect your email address and WhatsApp number.
Invite your team
Invite teammates by email, set their roles, and start answering customers together.
Simple monthly pricing
Every plan is billed one month at a time. Add extra seats, email addresses or WhatsApp numbers whenever you need them.
Starter
For small teams getting started
- 3 seats included
- 2 team inboxes
- Chat on 1 website
- 2 GB file storage
- Extra seats $10 each
Growth
For growing support teams
- 10 seats included
- 10 team inboxes
- Chat on 3 websites
- 1 email address
- 10 GB file storage
- Extra seats $8 each
Scale
For larger teams with many inboxes
- 25 seats included
- 50 team inboxes
- Chat on 10 websites
- 1 email address and 1 WhatsApp number
- 50 GB file storage
- Extra seats $7 each
WhatsApp only
For businesses that work on WhatsApp
- 3 seats included
- 2 team inboxes
- 1 WhatsApp number
- 2 GB file storage
- No website chat
Extra email address $5 a month, extra WhatsApp number $15 a month, on any plan. Prices exclude applicable taxes [confirm GST/tax wording].
Pay by card, UPI or net banking
Payments are processed securely by our payment partner, Razorpay. We never see or store your full card details.
Questions
Can't find your answer? Contact us.
Can I get a refund?
Yes. You can ask for a refund of any payment within 12 hours of making it. We refund 80% of the amount, credited within 14 days of your request, and you can still download your chats. Moving to a smaller plan is not refunded. The full rules are in our Refund and Cancellation Policy.
Can I change my plan later?
Yes. Move up to a bigger plan straight away, and the unused days of your current plan are taken off the new plan's first payment. Moving down takes effect at your next billing date and is not refunded. See plan changes.
How do I cancel?
Turn off auto-renew on your workspace's Billing page. Your plan stays active until the end of the month you paid for and is not charged again.
Is anything shipped to me?
No. Huddle is an online service. You get access by email as soon as your payment is confirmed. See our Shipping and Delivery Policy.
Where is my data kept?
On our own servers and encrypted cloud storage. We do not sell your data or your customers' data. Read our Privacy Policy.
Talk to us
Questions about plans, payments or setup? Write to contact@chatrenderer.com or see all the ways to contact us.